The ProblemSystem One worked with Macintyre Hudson to support their copy, print, scan requirements during the migration of their IT platform to Citrix.
We took this opportunity to review their existing equipment and revisit their requirements ensuring that these were future proofed.
As an end user they have high quality, standard devices which are easy to use and if in the event that they need support, they call one number regardless of whichever of their seven offices they are in.
For Macintyre Hudson, System One has delivered a "one stop solution" supporting their colour and black/white multi-functional devices and HP printer fleet across nine regional offices. Having rationalised the MFD fleet to just 3 models, the standardised configuration enables their IT department to also standardise print mechanisms across all offices.
"We are delighted with the support and guidance that System One offers Macintyre Hudson across our regional offices. We particularly valued their product knowledge and network expertise in the recent migration to a Citrix platform. The team are quick to respond to call outs, the engineers have a strong working knowledge across a range of equipment and no matter what our request you know it's always met with a smile".