The ProblemSystem One has supported Tullett Prebon for over seven years in its multifunctional requirements. This year, we took the opportunity to review the entire printer and multifunctional fleet comprising over 140 machines.
With such a volume of devices to support, the IT and Facilities departments found it difficult to manage repairs, control stock levels and undertake bulk buying practices effectively.
Our offer gave them an opportunity to look at the Total Cost of Ownership (TCO), an area any business is keen to review.
System One produced an asset list detailing all devices, tracked their usage levels, reviewed running costs and offered a solution which removed 60 HP printers.
In their place, 17 multifunctional devices - a mix of colour and black/white have been installed. Delivering the client a reduction in: TCO; the range of consumables required; running costs; and offering the end user greater familiarity and functionality through Ricoh's common operating front end.
"System One offers Tullett Prebon a single source supplier for our printing, copying and scanning requirements. By listening to their advice we now have a fleet of multifunctional devices which met our needs and have proved flexible enough to meet future requests, all of which were accompanied with cost savings. We value their knowledge, professionalism and ongoing commitment to go 'the extra mile'."